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Frequently Asked Questions

A 35mm depth box is required for the perfect installation of these switches.
 
Yes, we only sell CE, FC & ROHS certified products.
 
The I LumoS range can work between 3 – 700 Watts per Gang. 2 Way Dimmer switches can work between 3 – 200 Watts per Gang
 
Yes, these switches work up to 93% humidity levels and are safe to use. However, we recommend that these switches are not used in direct splash zones and only in zones 2 & above.
No, only the Dimmer Touch sensor Switch option, Remote Dimmer Switch and the WIFI Remote Dimmer options are dimmable.
 
All I LumoS Touch Controlled 2 Way switches can be configured to work 3 or 4 ways. To check how to wire the switches correctly, please refer to the wiring diagram provided with your switches. For any queries, please get in touch with the customer service team. All I LumoS Touch Controlled 2 Way switches can also be an intermediate switches.
 
As these switches work with electronic signals, it is impossible to use them with mechanical controls.
 
Our switches do not require any extra parts or wires to install. Instead, they are installed with existing wiring and are easy to install and operate.
 
All our single switches and sockets are standard 86 X 86 mm and will fit easily into existing backboxes, provided that the depth is enough.
 
These switches are designed to last well over 100,000 hours from the date of first use.
 
All products are sold with 2 Year warranty, so if any problems arise, please get in touch with us.
 
All our light switches are compatible with most LED lights. However, please ensure that the LED lights are dimmable if you use Dimmer switches.