What we collect and how we use it
We will collect information about you when you open an account, register with our website or place an order for our products. The following information may be collected about you so that we can process your order correctly and contact you accordingly.
- Name and Job Title
- Postal and email address
- Telephone number
How we use the information collected
We may use the information provided for the following reasons:
- to process your order
- to contact you if required
- to notify you about any changes
- to ensure a more pleasant and personalised shopping experience
- for the purpose of internal record keeping
- to keep you informed about new products, upcoming news and services
We only store the information for a limited period in order to respond to your query or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. We are required to keep some information for a longer period of time to meet our legal obligations.
We may also use the information we collect about you to let you know about new products added to the website that may be of interest to you and keep you updated with promotional offers and upcoming products. You will be given the option to unsubscribe material sent to you each time you receive a communication from us.
How we Secure your data
We take the security of your personal data very seriously and ensure that all physical and technological security measures are in place to keep them safe. Your personal information is restricted to designated staff that only require it to do their job. We never disclose your details with anyone outside of Hartington Heath LTD.
When you join our mailing list or buy online with Hartington Heath you will be asked to submit some personal details. All of the customer data held at Hartington Heath is stored in accordance with the Data Protection Act.
We do not store credit card details nor do we share customer details with any 3rd parties.
You will be given the opportunity to opt-in to receiving email or postal newsletters and reserve the right not to do so. At Hartington Heath we do not share our customer lists or any other data with any third party.
You have the right to request details of personal information stored about you. Please contact us for further information.