This website is operated by Hartington Heath LTD. We are committed to protecting your privacy and we comply to the United Kingdom data protection laws. Along with our cookies policy, this privacy policy explains how we use and store any information we collect about you.

What we collect and how we use it

We will collect information about you when you open an account, register with our website or place an order for our products. The following information may be collected about you so that we can process your order correctly and contact you accordingly.

  • Name and Job Title
  • Postal and email address
  • Telephone number

With the use of cookies we may also obtain information about your usage of this website.

How we use the information collected

We may use the information provided for the following reasons:

  • to process your order
  • to contact you if required
  • to notify you about any changes
  • to ensure a more pleasant and personalised shopping experience
  • for the purpose of internal record keeping
  • to keep you informed about new products, upcoming news and services

We only store the information for a limited period in order to respond to your query or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. We are required to keep some information for a longer period of time to meet our legal obligations.

We may also use the information we collect about you to let you know about new products added to the website that may be of interest to you and keep you updated with promotional offers and upcoming products. You will be given the option to unsubscribe material sent to you each time you receive a communication from us.

How we Secure your data

We take the security of your personal data very seriously and ensure that all physical and technological security measures are in place to keep them safe. Your personal information is restricted to designated staff that only require it to do their job. We never disclose your details with anyone outside of Hartington Heath LTD.

When you join our mailing list or buy online with Hartington Heath you will be asked to submit some personal details. All of the customer data held at Hartington Heath is stored in accordance with the Data Protection Act.

We do not store credit card details nor do we share customer details with any 3rd parties.

You will be given the opportunity to opt-in to receiving email or postal newsletters and reserve the right not to do so. At Hartington Heath we do not share our customer lists or any other data with any third party.

In order to improve your experience when shopping on the Hartington Heath website we use cookies. To find out more about how Hartington Heath uses cookies, please read our cookie policy.

Changes to our Privacy Policy

We regularly review our Privacy Policy and if there are any changes we will post those changes on this page to always keep you aware of what is collected and how it is used. This policy was last updated in January 2015.

Your Rights

You have the right to request details of personal information stored about you. Please contact us for further information.